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Before Order

Question Can I do some change based on my sample or drawing? 2022-12-05 10:40:05.988 +

Yes, this is most frequently asked requirement. We can do exact change based on your market needs.

Question Can I reduce some weight of my product but keep the strength? 2022-12-05 10:40:19.556 +

Yes, this is possible and the point where a redesign is most often requested. Less weight means less cost, but not at the expense of product quality. Relax, our experts will find the balance between product weight and strength.

Question What mold steel do you use? 2022-12-05 10:40:30.143 +

That depends on your product and your production schedule. We provide both of economic steel and high performance steel for your choice.

Question How many mold cavities is suitable for my product? 2022-12-05 10:40:40.899 +

Mould cavity number is usually decided by three factors. First one is your injection molding machine size. Second is mould running stability. The last one is your budget. We will select the most suitable mould cavity number for you based on above factors.

Question What’s your guarantee for mold quality? 2022-12-05 10:40:50.994 +

We guarantee mold running life from 300000 shots to 1000000 shots ant that depends on your mold steel choice. During our guarantee life time, if there is any problem happened to the core parts of our mold, we will change core parts for free or return money back.

Question What spare parts do you provide along with mold shipment? 2022-12-05 10:41:04.390 +

Some free parts are included with mould shipping, such as locating ring, ejecting pins, water connections etc. If you require more parts along with mold, please let us know in advance.

Question Should I use cold runner or hot runner for my mould? 2022-12-05 10:41:18.262 +

If you consider the following factors more, please choose cold runner: *Frequent use recycled material *Prefer cheaper price of mould *Injection machine size is a little small for the mould If the following factors are more of your concern, it’s better to choose hot runner: *Your factory labor cost is high *You prefer automated production

Question What brand of hot runner do you use? 2022-12-05 10:41:28.396 +

The standard hot runner we use is from our local brand. But if you require other brand such as YUDO, it is no problem.

Question What’s the delivery time of mould? 2022-12-05 10:41:39.918 +

Our production time for standard mould is 35 to 70 days. As to the transportation time, it depends, we are always help customer get the fastest shipment way, and we ensure to ship out the mold as soon as production done.

Question What’s your mould acceptance method? 2022-12-05 10:41:52.016 +

We provide mould running video and final samples for customer’s approval before shipment.

Payment

Question What’s your terms of payment? 2022-12-05 10:42:03.957 +

Our terms of payment is 50% as deposit, balance before shipment.

Question What forms of payment do you accept? 2022-12-05 10:42:16.533 +

We accept below payment forms/method: *TT payment. *100% irrevocable LC(Letter of Credit) at sight.

Ongoing Order

Question What is status of my ordered mould? 2022-12-05 10:42:26.619 +

We will weekly provide report of current processing status of each mould to customer.

Question Can you please help shipping the mold for me? 2022-12-05 10:42:46.611 +

Yes, of course. We provide sea shipping, air shipping and train shipping service to meet customer’s needs. We have stable and reliable long term cooperated shipping lines with economical cost.

Question Can you help with import customs clearance? 2022-12-05 10:43:02.214 +

Yes, it is not a problem. If you have no experience with import, We are happy to provide all assistance with the import customs clearance process until you receive your purchased mold.

Mould Running

Question The mould stops working, what should I do? 2022-12-05 10:43:16.724 +

We never leave any customer alone with problems. Please describe the problem to us as much detail as possible so that we can quickly find the reason and provide feasible solution.

Question Can you please provide me some spare parts as soon as possible? 2022-12-05 10:43:30.420 +

Yes, we can provide any parts of our mould anytime and send to you via Express shortly.

Question Why does my products have some defects after coming out from mould? 2022-12-05 10:43:42.612 +

Please provide us your raw material model, machine temperature setting, hot runner temperature setting(if adopted), machine parameters setting data, so that we can analyze quickly, products defects often happened because one of reasons listed above.

Latest information of the company

We have become the core mould supplier of many world-famous automobile brands.

Ningbo MAKON Power Technology Co., Ltd

Address: No. 15 Sansheng East Road, Qiaotouhu Sub-district, Ninghai County, Zhejiang Province
Tel：+86-574-65530676
Whatsapp：+8613586757597
E-mail：mar@makonmade.com